![]() Problems with sending email to a specific domain or user The open nature of email as a communication method suggests that spam will very likely always represent a problem. This makes it difficult to effectively filter spam without occasionally suspending a legitimate email.įortunately, these systems can be self-correcting and some steps can be taken to assist them in the difficult job that they do. Many servers don't provide bounce-back emails as part of an effort to hide information about their internal processes from potential spammers.ĭue to the high volume of spam messages through email, an increasing number of internet service providers implement stricter restrictions on email delivery to filter out this spam traffic. Occasionally, an email server provides a bounce-back email which lets the sender know that the email could not be delivered and the reason for the failure. Once the relay server accepts the email for delivery there are still several variables that can prevent the email from reaching the recipient. The delivery is based on assumption and acceptance by the relay server. This means that there is no guarantee that any email you send will be delivered to its intended recipients. ![]() ![]() Problems with sending email to a specific domain or userĮmail is a common non-confirming message delivery protocol.This article covers some of the more common issues related to email deliverability in Zendesk Support. ![]()
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